# Octavia has received an email from a customer, asking her a question about a product. unfortunately, octavia doesn't know the answer. however, she has a team meeting in two days time where she might be able to learn the answer to this customer's question. what should octavia do in this situation? a. send a quick reply explaining that she needs more time to consider the question. b. no action is required. the customer will assume she needs more time or is away. c. call the customer on the phone to explain the problem. d. email her supervisor so that he can respond to the sender's question.

What should octavia do in this situation is: a. send a quick reply explaining that she needs more time to consider the question.

What should Octavia do in this situation

Based on the given scenario since she does know the answer to the question she was asked by the customer.

The best alternative is for her to reply the customer by telling the customer to give her more time. Doing this will enables Octavia to learn the answer to the customer question.

Therefore what should Octavia do in this situation is: a. send a quick reply explaining that she needs more time to consider the question.

#SPJ2

Answer: What Octavia should do is send a quick reply explaining that she needs more time to consider the question. Say the customer is asking asking something really complicated, the receiver will might need more time to answer than an easier question.

## Related Questions

A market research company employs a large number of typists to enter data into a computer database. The time it takes for potential new typists to learn the computer system is known to have a Normal distribution with a mean of 90 minutes and a standard deviation of 18 minutes. A candidate is automatically hired if she learns the computer system in less than 100 minutes. A cut-off time is set at the slowest 10% of the learning distribution. Anyone slower than this cut-off time is definitely not hired. What proportion of candidates takes more than two hours to learn the computer system?

• 4.75% of the candidates takes more than two hours to learn the computer system.

Explanation:

The relevant information to solve the problem is:

• 1. The time it takes to learn follows a Normal distribution

• 2. The mean is 90 minutes

• 3. The standard deviation is 18 minutes

• 4. The question is What proportion of candidates takes more than two hours to learn the computer system?

Then, you shall calculate the Z-score and use a standard distribution table to look up the Z-score and the corresponding probability.

Repeating myself from a recent answer, "there are two types of standard distribution tables: tables that show values that represent the AREA to the LEFT of the Z-score, and tables that show values that represent the AREA to the RIGHT of the Z-score".

1. First, calculate the Z-score:

2. Use the table that represents the area to the right of the mean to find the ratio of typists that have a Z-score greater than 1.67.

Therefore, 4.75% of the candidates takes more than two hours to learn the computer system.

A company makes a purchase for which the invoice is dated may 3 and shows terms of 3/10 1/20 n/45. what isthe last date by which the company can pay the invoice and receive any cash discount at all?

The answer is may 23 because They will receive a 3% discount if paid within 10 days, and a 1% discount if paid within 20 days.

I think it the May 20

Explanation:

because after May 20 there's no more discounts according to the explanation

Discuss a possible advantage of offering rewards or incentives to increase response rates. are there any​ disadvantages?

There is a possible advantage and disadvantage  of offering rewards or incentives to increase response rates. A possible advantage is that respondents put more exertion into totally and precisely noting the review questions since they feel committed or obligated and disadvantage is that the general population which is interested in the prizes or rewards contrast from the population is somehow that is imperative to the study,resulting in biased outcomes.

The Maurer Company has a long-term debt ratio of .60 and a current ratio of 1.70. Current liabilities are \$920, sales are \$5,160, profit margin is 9.50 percent, and ROE is 18.50 percent. What is the amount of the firm's net fixed assets?

The amount of the firm's net fixed assets \$7,361.

Explanation:

Long term debt ratio = 0.60

Current Ratio = Current Assets / Current Liabilities

1.70 = Current Assets / 920

\$920 x 1.70 = Current Asset

Current Assets = \$1,564

Profit margin = Net profit / sales

9.50% = Net profit / 5,160

Net profit = 0.0950 x 5,160

Net profit = \$490.2

Return on equity = Net profit / Shareholder's Equity

18.50% = 490.2 / shareholder's equity

Shareholder's Equity = 490.2 / 0.018.5

Shareholder's Equity = \$2,650

Suppose

Total Assets = A

Using Accounting Equation

Asset = Liabilities + Equity

A = ( 0.6A + \$920 ) + \$2,650

A = 0.6A +920 + 2650

A = 0.6A + 3570

A - 0.6A = 3570

0.4A = 3570

A = 3570 / 0.4

A = 8,925

Total Assets = \$8,925

Fixed Assets = 8925 - 1564

Fixed Assets = \$7,361

The "Indoor Tanning Is Out" campaign is designed to raise awareness of the increased risk of melanoma, the deadliest form of skin cancer, and decrease usage of tanning salons. This is an example of a(n) ________ advertisement.a. relational b. institutional c. public service d. attribute-based e. product-focused

Explanation:

Public service is the agencies of social and economic development and also they are the machinery for the execution of national government policies and programmes .The public service is the process of implementing development goals in every areas of the society such as health, education, economy, social and so on..having recognized that the government cannot do all in ensuring that every problems of the society is solved. The non governmental organizations or the civil society organizations do come in to complement the effort of government in such areas such as the creation of awareness campaign to reduce the prevalence of certain diseases such as cancer, diabetes, Aids, heart disease and so on in the society. The process of doing this is what we can referred to as the service to the public and to humanity

The awareness programme help people to become aware of the level of care and the treatment available for such diseases as well as how to prevent the occurrence of such diseases in the first instance, The campaign about the prevalence of a disease help everyone in the society to understand the disease and also help them to be aware of what to do in order to be free from the attack of such diseases.

Explanation:

Public Service advertising is a type of advertising that is usually done through collaborations between Ad Agencies and Non-profit organisations to raise public awareness. This awarenesses are geared at encouraging people or citizens of a community to engage in healthy behaviours or attitudes for their good.

These kinds of advertisement are not a product or brand-specific but attitude and behaviour specific.

Since the "Indoor Tanning Is Out" campaign is to raise awareness against the risk of melanoma, the deadliest form of skin cancer, then it is a public health advertisement that will promote the health of the people.

Douglas mcgregor classified managers into two categories: those who prefer to watch over their employees as they complete every task of their jobs, and those who empower their employees to work independently. mcgregor called the assumptions behind these categories

McGregor called those who prefer to watch over their employees as they complete every task of their jobs Theory X, and those who empower their employees to work independently Theory Y. Theory X has a negative opinion while Theory Y has a positive one.
The assumption behind these two categories of managers is that the first is a micro-manager who checks every detail his workers perform and doesn't trust them and the second is an empowerment manager who trusts his employees because he has found a way to transfer his power to them and encouraged them to feel confident in their own power to complete the tasks.

Regarding the AQCD​ criteria, strive to include all high quality factors in an external assessment for a firm. A high quality factor will meet​ ______ of the AQCD​ criteria; a low quality factor will meet​ ______ of the AQCD criteria. A. ​3; 1 B. 3 or​ 4; 2 or fewer C. 3 or​ 4; 0 D. ​4; 0 E. ​All; none

Option B) 3 or​ 4; 2 or fewer

Explanation:

A high quality factor will not meet 3 or 4 and low quality factor will not meet 1 or 0 so option A, C and D are incorrect.

The correct option is B. 3 or 4; 2 or fewer as a high quality factor will meet three or four of the AQCD criteria; a low quality factor will meet two or fewer of the AQCD critieria.

Identify the element of sensory memory that would be most useful in quickly scanning a map of a country to learn the geographical location of its states.

Had to look for the missing options and here is my answer.

The element of sensory memory that is being described above is ICONIC. Iconic memory is part of the visual memory, and this is when someone is able to store visual information. This is stimulated with pictures and images and may be in a form of short term or long term memory. Hope this answer helps.

iconic

Explanation:

Sensory memory allows us to retain information obtained through the senses for a short period; subsequently, these signals will be discarded or transmitted to other stores of longer duration, working memory and long-term memory, through which it will be possible to operate on immediate stimuli.

While it is considered that there are probably short-lived mnemic stores for all the senses, the ones that have been studied in greater depth are iconic, echoic and haptic memory.

Iconic memory

The most researched type of sensory memory is the iconic one, which records visual information. The most relevant contributions around this phenomenon were made by George Sperling in the 50s and 60s, but later authors such as Neisser, Sakkit and Breitmeyer have updated the conception of iconic memory.

Through his pioneering studies with tachystoscope, Sperling concluded that people have the ability to simultaneously retain 4 or 5 items after fixing their gaze for a moment in a broad stimulating set. Other researchers discovered that iconic memory persists for about 250 milliseconds.

In this case, the “fingerprint” is the “fingerprint” that we keep in short-term memory. At present there is debate about whether this icon is located in the central or peripheral nervous system; In any case, the conception that iconic memory is fundamentally a laboratory device without ecological validity predominates.

Drawing a judgmental sample a. allows researchers to use their prior knowledge about the topic.
b. enlists the aid of uninformed respondents.
c. results in a sample that has no researcher bias.
d. ensures a representative sample.
e. requires the development of a quota matrix.